Tech Mahindra is conducting a Mega Walk-in Drive in Bangalore for multiple customer support processes across eCommerce and Healthcare. The drive includes Voice, Semi-Voice/Mail and Chat opportunities, with openings suitable for both freshers and experienced candidates.
The eCommerce Chat Process requires prior chat-support experience, while freshers can apply for the eCommerce Voice & Mail and Healthcare Voice processes. Candidates should meet the language requirements of the respective process and be comfortable with the specified shift pattern.
Job Summary
| Details | eCommerce Chat | eCommerce Voice & Mail | Healthcare Voice |
|---|---|---|---|
| Job Role | Chat Support Executive | Voice / Mail Support | Healthcare Voice Support |
| Experience | 1+ Year in Chat Support | Freshers & Experienced | Freshers & Experienced |
| Qualification | 10+2 / Graduate | 10+2 / Graduate | 10+2 / Graduate |
| Shift | Day Shift | Day Shift | Rotational Shifts |
| Working Days | 5 Days | 5 Days | 5 Days |
| Week Off | 2 Rotational | 2 Rotational | 2 Rotational |
| Language | English | English + Hindi | English + Regional Language |
| Age | 18–32 Years | 18–32 Years | 18–32 Years |
1. eCommerce Chat Process
This role involves handling customer queries through chat support for an eCommerce process. Candidates must already have relevant chat-support experience.
Eligibility: Candidates with at least 1 year of chat-support experience can apply. 10+2 or graduate qualification is required, and pursuing candidates are not eligible. Good English communication is mandatory. The process follows a day shift schedule with 5 working days and 2 rotational week-offs.
2. eCommerce Voice & Mail Process
This opening involves supporting eCommerce customers through voice and email channels. Both freshers and experienced candidates can apply.
Eligibility: 10+2 or graduate candidates are eligible. Strong communication in English and Hindi is required. The process operates in a day shift, with 5 working days and 2 rotational week-offs.
3. Healthcare Voice Process
The Healthcare Voice Process involves handling customer interactions in a healthcare-related process through voice support.
Eligibility: Freshers and experienced candidates with 10+2 or graduation can apply. Candidates must have strong English communication and fluency in at least one of Bengali, Assamese, Kannada, Hindi or Tamil. The process operates in rotational shifts with 5 working days and 2 rotational week-offs.
Walk-in Details
| Details | Information |
|---|---|
| Walk-in Dates | 24th – 28th August 2026 |
| Time | 10:00 AM – 2:00 PM |
| Openings | 100 |
| Venue | Tech Mahindra Ltd., Plot No. 45–47, KIADB Industrial Area, Phase 2, Electronic City, Bengaluru – 560100 |
| Contact Person | V Dhana Sekhar |
| Contact | 6309308702 |
| Age Limit | 18–32 Years |
Important: The walk-in drive covers different processes with different eligibility requirements. Candidates should check the specific process they are applying for, particularly the 1-year mandatory chat experience requirement for the eCommerce Chat Process.
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