Infosys BPM is conducting a walk-in interview in Bangalore on 28 October 2026 (Wednesday) for the position of Technical Process Executive – Service Desk. The company has advertised 100 openings for fresh graduates interested in IT support and technical customer service.
Candidates with 0–1 years of experience and a full-time graduate degree can attend the recruitment drive. However, candidates must complete the mandatory registration and SHL assessment before attending the interview.
The interview will take place at Infosys Phase 2, Electronic City, Bengaluru.
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Infosys BPM Walk-In Interview Summary
| Details | Information |
|---|---|
| Company | Infosys BPM |
| Job Role | Technical Process Executive – Service Desk |
| Total Openings | 100 |
| Experience | Freshers (Listing: 0–1 Year) |
| Qualification | Any Full-Time Graduate |
| Education Requirement | 15 Years of Formal Education |
| Salary | Not Disclosed |
| Job Location | Bengaluru |
| Industry | BPM / BPO |
| Work Mode | 100% Work from Office |
| Shift | 24×7 Rotational Shifts |
| Employment Type | Full Time, Permanent |
| Walk-In Date | 28 October 2026 (Wednesday) |
| Interview Time | 10:00 AM – 1:00 PM |
About the Service Desk Role
Infosys BPM is recruiting Technical Process Executives for its Service Desk operations. Selected candidates will provide technical assistance to global clients through calls and emails.
The role involves troubleshooting issues related to VPN, device drivers, Microsoft Office 365, Active Directory, operating systems, and basic networking.
Employees will use ticketing tools to record technical problems, track requests, and provide timely solutions. They will also help customers resolve issues involving Microsoft Office and other productivity applications.
The position requires effective communication, basic technical knowledge, and the ability to maintain customer satisfaction during support interactions.
Eligibility Criteria and Required Skills
Candidates should have completed 15 years of formal education and hold a full-time graduate degree in any discipline. Degree certificates and marksheets are mandatory.
The recruitment drive specifically targets freshers, although the listing displays an experience range of 0–1 year.
Applicants should have good English communication skills and basic knowledge of computer systems, operating systems, networking, and Microsoft Office applications.
Familiarity with VPN, Active Directory, Office 365, and ticketing tools may help candidates during the technical interview.
Selected candidates must be willing to work from the office in Bengaluru and follow 24×7 rotational shifts.
Mandatory Registration and SHL Assessment Process
Infosys BPM requires candidates to complete two steps before attending the walk-in interview: Candidate ID registration and the SHL assessment.
Both the Candidate ID and SHL Test (AMCAT ID) are mandatory. Candidates who have not completed the registration and assessment will not be considered for the walk-in interview.
Step 1: Infosys Candidate ID Registration
Candidates must visit the official Infosys career portal at https://career.infosys.com/joblist and select the Register option.
After entering the required information and submitting the registration form, a Candidate ID beginning with 100 will be generated.
The Candidate ID will also be shared with the registered email address. Applicants should save this ID for the interview.
Step 2: SHL Assessment (AMCAT ID)
Candidates must complete the SHL assessment using the registration link provided in the recruitment announcement. The assessment evaluates basic analytical skills, English comprehension, and email-writing abilities.
Applicants should select Customer Service when prompted to choose a unit, then complete the assessment by following the instructions.
After submitting the test, candidates must note their 15-digit AMCAT ID, which can be accessed through the three-dot menu in the assessment interface.
The assessment is proctored. Candidates should complete it in a quiet environment using a headset or headphones.
Switching screens, allowing multiple faces to appear, or engaging in malpractice may lead to disqualification. The announcement states that there is no negative marking.
Candidates who clear the assessment will be considered for the next Operations interview round.
Infosys BPM Bangalore Walk-In Interview Details
| Details | Information |
|---|---|
| Walk-In Date | 28 October 2026 (Wednesday) |
| Interview Time | 10:00 AM – 1:00 PM |
| Company | Infosys BPM |
| Venue | IIPM Infosys Phase 2, Gate No. 1, No. 40/P–41/P, Electronic City Phase II Industrial Area, Konappana Agrahara, Bengaluru – 560100 |
| Landmark | Sunik Industries |
| HR Contact | Anusha |
| Interview Mode | Walk-In |
| Registration | Mandatory |
| Candidate ID | Required |
| SHL / AMCAT ID | Required |
Important Instructions for Candidates
Applicants should complete the Infosys Candidate ID registration and SHL assessment before attending the interview. The recruitment announcement clearly states that candidates without these requirements will not be considered.
Candidates should carry their updated resume, valid photo identification, degree certificates, marksheets, Candidate ID, and 15-digit AMCAT ID. The announcement specifically requires educational documents and registration IDs; carrying a resume and photo ID is also recommended.
The interview is scheduled for 28 October 2026, from 10:00 AM to 1:00 PM, at Infosys Phase 2 in Electronic City, Bengaluru.
This recruitment drive is specifically for fresh graduates who have completed 15 years of formal education. The salary package has not been disclosed.
Candidates should also understand that the Service Desk position involves both calls and emails. It is not advertised as a strictly non-voice process.
For more updates on Infosys BPM walk-in interviews in Bangalore, service desk jobs for freshers, technical support openings, and fresher jobs in Bangalore, visit WalkinsInBangalore.in.
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