Tata Consultancy Services is conducting a walk-in interview in Bangalore for Citizen Service Executive positions at Passport Seva Kendras. The opening is suitable for candidates with 2–6 years of experience, especially those who have worked in data processing, data entry or customer service operations. A total of 12 openings are available, and the role involves supporting citizens with passport-related services.
This is a non-technical, non-voice customer service role. Selected candidates will handle customer queries, verify information, process data and support day-to-day activities at the Passport Seva Kendra. Candidates should have good communication skills, accurate keyboard typing and the ability to communicate in English and a regional language.
TCS Walk-in Drive – Job Details
| Company | Tata Consultancy Services |
|---|---|
| Position | Citizen Service Executive |
| Process | Customer Service – Non-Voice |
| Experience | 2–6 Years |
| Openings | 12 |
| Salary | Not Disclosed |
| Qualification | BA, BBA, BBM, B.Com, B.Sc. or BCA |
| Location | Bangalore |
Job Role
The Citizen Service Executive will provide customer service support at Passport Seva Kendras. The role involves handling customer interactions, processing and verifying information, supporting data entry activities and ensuring that service requests are completed accurately.
Candidates should be comfortable working with computers, handling documents and communicating with customers. Good keyboard skills, attention to detail and the ability to work with accuracy are important for this position.
Eligibility
Candidates should have a minimum of 2 years of experience in data processing or data entry. Applicants must have a full-time degree such as BA, BBA, BBM, B.Com, B.Sc. or BCA. Good communication and customer-handling skills are required, along with proficiency in English and a regional language.
Candidates should have good computer knowledge and accurate keyboard skills. There should not be more than 2 years of total gap in education or employment. This is a non-technical requirement, so candidates from BE, B.Tech, M.Tech and MCA backgrounds are not eligible. Candidates who attended a TCS interview within the last 6 months should not apply.
Walk-in Interview Details
| Details | Information |
|---|---|
| Date | 9th–18th September 2026 |
| Note | No walk-in on 12th, 13th & 14th September |
| Time | 10:00 AM – 4:00 PM |
| Venue 1 | Passport Seva Kendra, Ground Floor, Sai Arcade, Devarabisanahalli, Marathahalli Outer Ring Road, Opposite Intel, Bangalore – 560103 |
| Venue 2 | Passport Kendra Lalbagh, Unit G-02, 45 Prestige Libra, Lalbagh Road, Near Urvashi Theatre, Bangalore – 560027 |
| Contact Person | Citizen Service Manager |
| HR Contact | R.B. Shalini |
| shalini.rb@tcs.com |
Documents to Carry
Candidates should carry an updated resume, one passport-size photograph, PAN Card, address proof, ID proof, all educational marksheets and certificates, and previous/current employment documents.
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