IntouchCX is conducting a walk-in interview in Bangalore for International Non-Voice Process roles. The company is hiring Customer Service Associates for immediate joiners with opportunities available for both freshers and experienced candidates.
The role involves handling customer queries through email and electronic communication channels, troubleshooting customer issues, and providing effective solutions.
IntouchCX Walk-In Interview Summary
| Details | Information |
|---|---|
| Company Name | IntouchCX |
| Job Role | Customer Service Associate – Non-Voice Process |
| Experience | 0–5 Years |
| Salary | ₹2.75–₹4.25 LPA |
| Location | Electronic City Phase 1, Bengaluru |
| Openings | 100 Vacancies |
| Work Mode | Work From Office |
| Joining | Immediate Joiners Preferred |
| Process Type | International Non-Voice |
About the Role
As a Customer Service Associate – Non-Voice, selected candidates will be responsible for supporting international customers through email and digital communication platforms. The role requires candidates to understand customer concerns, provide accurate solutions, troubleshoot technical issues, and maintain a high-quality customer experience. Candidates will also contribute feedback to improve customer support processes and service quality.
Key Responsibilities
- Handle customer queries through email and electronic communication.
- Resolve technical issues using troubleshooting techniques.
- Understand customer requirements and provide personalized solutions.
- Build customer trust through effective communication.
- Manage multiple customer cases with accuracy and timely follow-ups.
- Support process improvements through customer insights.
Eligibility Criteria
- Freshers and experienced candidates can apply.
- Strong written and verbal communication skills required.
- Good English grammar and pronunciation.
- Ability to handle multiple tasks in a fast-paced environment.
- Basic computer knowledge required.
- Comfortable working in rotational shifts, including weekends and holidays.
IntouchCX Bangalore Walk-In Details
| Walk-In Details | Information |
|---|---|
| Company | IntouchCX |
| Position | Customer Service Associate – Non-Voice |
| Walk-In Dates | 1 October – 9 October 2026 |
| Interview Time | 9:30 AM – 5:30 PM |
| Venue | No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bengaluru – 560100 |
| Contact Person | HR Chaitanya M |
| Contact Number | 8147091044 |
| Openings | 100 |
Immediate Joiners Preferred
Interested candidates meeting the eligibility criteria can attend the IntouchCX walk-in interview in Bangalore between 1 October and 9 October 2026. For more latest Bangalore walk-in interviews, BPO jobs, customer support jobs, international process jobs, and non-voice jobs, follow WalkinsInBangalore.in.
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