
Infosys BPM is conducting a common walk-in drive in Bangalore on 25th August 2026 for multiple roles in Payment Fraud, Merchant Risk, Disputes and Chargeback operations. There are 4 different hiring requirements under this drive, with a total of 50 openings.
The Payment Fraud Analyst-I role focuses on identifying suspicious merchant transactions, monitoring fraud alerts and taking action to prevent financial losses. Candidates need relevant international experience along with risk or fraud management experience.
The Merchant Risk Analyst-II and Payment Disputes & Risk Officer-I positions are focused on Australian card disputes, chargebacks and merchant risk. Australian process experience is mandatory for these roles.
The Merchant Disputes & Chargeback opening is for candidates with experience in international merchant card disputes and chargebacks, including areas such as representment, pre-arbitration and arbitration.
Job Summary
| Details | Payment Fraud Analyst-I | Merchant Risk Analyst-II | Merchant Disputes & Chargeback | Payment Disputes & Risk Officer-I |
|---|---|---|---|---|
| Experience | 2–4 Years | 2–4 Years | 1–4 Years | 1–2 Years |
| Openings | 10 | 9 | 19 | 12 |
| Designation | Process Specialist | Process Specialist | Sr. Process Executive / Process Specialist | Senior Process Executive |
| Process | Payment Fraud / Risk | Australian Card Disputes & Chargeback | International Merchant Disputes & Chargeback | Australian Card Disputes & Chargeback |
| Qualification | Any Graduate | Any Graduate | Any Graduate | Any Graduate |
| Work Mode | Work From Office | Work From Office | Work From Office | Work From Office |
| Shift | Flexible | Flexible | Flexible | Flexible |
1. Payment Fraud Analyst-I
This role involves monitoring merchant transactions and fraud alerts to identify suspicious or high-risk activity. Candidates may also investigate transactions, verify information with banks and merchants, recommend appropriate action and work with investigation teams to reduce financial losses.
Who Can Apply? Candidates with 2–4 years of experience in risk and fraud management can apply. International experience is mandatory. Strong analytical, problem-solving and decision-making skills are required. Immediate to 15 days notice period is preferred.
2. Merchant Risk Analyst-II
This position is related to Australian Card Disputes & Chargeback operations. The work includes reviewing transaction disputes, fraud alerts and suspicious activities, monitoring merchant accounts and supporting risk investigations.
Who Can Apply? Graduates with 2–4 years of experience and mandatory Australian process experience can apply. Candidates should have knowledge of payment disputes, chargebacks, fraud prevention and merchant risk.
3. Merchant Disputes & Chargeback
Infosys BPM is hiring candidates with 1–4 years of experience for international merchant dispute and chargeback operations. The openings cover both Senior Process Executive (1–2 years) and Process Specialist (2–4 years) levels.
The role involves handling merchant disputes across Visa, Mastercard, American Express and Discover, including chargebacks, representment, pre-arbitration and arbitration. Candidates may also work on reason codes, supporting evidence and dispute recovery.
Who Can Apply? Candidates with relevant International Merchant Card Disputes and Chargebacks experience can apply. Knowledge of dispute platforms and chargeback processes will be an advantage.
4. Payment Disputes & Risk Officer-I
This role focuses on Australian Card Disputes & Chargeback and involves handling payment disputes, chargebacks, merchant risk and fraud-related activities. Candidates will review suspicious transactions, support risk investigations and coordinate with merchants and financial institutions.
Who Can Apply? Graduates with 1–2 years of experience and mandatory Australian process experience can apply. Relevant experience in payment disputes, chargeback management, fraud prevention or risk operations is preferred.
Walk-in Date, Time & Venue
| Details | Information |
|---|---|
| Walk-in Date | 25th August 2026 |
| Time | 10:00 AM – 12:30 PM IST |
| Venue | Infosys Limited, No. 40/P-41/P, Gate No. 1, Electronic City Phase-2 Industrial Area, Konappana Agrahara, Bengaluru – 560100 |
| Landmark | In between Sunik Industries and Tejas Networks |
| Contact | TA Team |
| Total Openings | 50 |
Important: Candidates should register for the relevant position before attending and mention the Candidate ID on top of the resume wherever applicable. Carry an updated resume, 2 photo ID proofs, original government ID and original education documents. A smartphone with front camera, charger and headset is also required for the assessment.


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