Firstsource Walk-in In Bangalore for Banking & International Voice Process – 200+ Openings

Firstsource is conducting a common walk-in drive in Bengaluru for Banking Backend Operations and International Voice Process roles. These are two different opportunities under the same drive, with the banking position specifically requiring prior banking backend experience, while the voice process is focused on handling international telecom customers over calls.

The Banking Backend Process Executive role involves handling banking-related operational work, maintaining accuracy in backend processes and resolving process-related requirements. Candidates applying for this role must have relevant banking backend/operations experience.

The International Voice Process role involves speaking with international telecom customers, understanding their service or account-related concerns, providing suitable resolutions and handling a high volume of calls. Candidates should have strong English communication and customer-handling skills.

Job Summary

1. Banking Backend Process Executive

This role is focused on banking operations rather than customer calling. The selected candidates will handle backend banking activities, process information accurately and work on operational requests. Good analytical skills, basic MS Office knowledge and familiarity with banking operations are important.

Who Can Apply? Candidates with at least 1 year of experience in banking backend or banking operations can apply. Good English communication, problem-solving ability and willingness to work night shifts with rotational week-offs are required. Freshers are not eligible for this role.

2. International Voice Process

This role involves handling international telecom customers over phone calls. Candidates will assist customers with service and account-related queries, troubleshoot basic issues, understand their concerns and provide suitable resolutions. The process may also involve upselling.

Who Can Apply? 12th-pass candidates and graduates with 0–3 years of experience can apply. Freshers are eligible, provided they have strong English communication and customer-handling skills. Candidates should be comfortable working in international/rotational shifts, including night shifts. BE/BTech, BSc and postgraduate freshers are specifically not eligible according to the listing.

Walk-in Date, Time & Venue

Important: Candidates who have attended a Firstsource interview within the last 30 days are not eligible. Firstsource does not charge any fee during the recruitment process.