Conduent Walk-in Drive for Customer Experience Associate – International Voice Process

One more mega walk-in drive at Conduent Bangalore for Customer Experience Associate positions in an international voice process. The drive is open to both freshers and experienced candidates, making it a good option for those looking to enter the international BPO and customer service industry.

The role involves speaking with international customers over phone calls, understanding their concerns and helping them with suitable solutions. Since the process supports customers from international markets, candidates need strong spoken English, good listening ability and clear communication. The job is based out of the office and requires candidates to work in US night shifts.

Candidates who have completed 12th/PUC, Diploma or Graduation can apply. Postgraduates are also eligible, but candidates who are currently pursuing their education are not eligible. Immediate joiners are preferred.

Candidates attending the interview should carry an updated resume, recent passport-size photograph and the required original government ID along with a photocopy. This is an office-based international voice role, so candidates should attend only if they are comfortable with US night shifts and regular work from office.

Job Summary

What You Will Do

As a Customer Experience Associate, your main work will be to handle customer calls and provide support for their queries. You will need to understand the customer’s issue, communicate the information clearly and work towards a suitable resolution.

The role requires patience and good listening because you may deal with different customer concerns during your shift. Candidates should also be comfortable working with process guidelines and handling conversations professionally.

Who Can Apply?

• Freshers and candidates with up to 3 years of experience
• 12th / PUC, Diploma, Graduate or Postgraduate candidates
• Excellent spoken and written English
• Good customer handling and problem-solving ability
• Comfortable speaking with international customers
• Willing to work US night shifts
• Ready to work from office
• Immediate joiners preferred

Walk-in Date, Time & Venue