Concentrix Walk-in Interview in Bangalore for Customer Support Executive – Domestic Voice

Concentrix is conducting a walk-in drive in Bangalore for Customer Support Executive – Domestic Voice. This is an entry-level customer support opportunity where candidates will handle inbound customer calls, understand their concerns and provide suitable resolutions.

The role involves communicating with customers in English and one of Hindi, Bengali, Gujarati or Assamese. Freshers and experienced candidates can apply, and training will be provided. Candidates should have good communication skills and be comfortable working in rotational shifts.

Job Summary

Selection Process: HR Screening → Communication Assessment → Operations Interview → Offer Discussion

Freshers and experienced candidates can apply. Graduates and undergraduates are eligible. Candidates should have good communication skills in English along with any one of the required domestic languages. A customer-focused attitude and willingness to work in rotational shifts are required.

As a Customer Support Executive, you will handle inbound customer calls, understand customer queries and provide accurate information or resolutions. You will also maintain call records, follow quality and productivity standards and ensure a good customer experience.

Walk-in Details