Infosys BPM is conducting a walk-in interview in Bangalore on 13 October 2026 for International Customer Support Voice Process positions. The company has announced 100 vacancies for experienced candidates with strong English communication skills and previous international voice support experience.
This opportunity is suitable for full-time graduates interested in customer service and BPO careers. Selected candidates will handle international customer interactions and work in night shifts with rotational weekly offs. Completing the Infosys Candidate ID registration and SHL assessment is mandatory before attending the interview.
Table of Contents
Infosys BPM Walk-In Interview Summary
| Details | Information |
|---|---|
| Company Name | Infosys BPM |
| Job Role | International Customer Support – Voice Process |
| Experience | 1–5 Years* |
| Qualification | Any Full-Time Graduate |
| Education | 15 Years of Education |
| Location | Bengaluru |
| Openings | 100 Vacancies |
| Salary | Not Disclosed |
| Job Type | Full-Time |
| Work Mode | Work from Office |
| Shift | Night Shifts / Rotational Week Offs |
The main listing mentions 1–4 years, while the job description specifies 1–5 years.
About the International Voice Process Role
The International Customer Support role at Infosys BPM involves assisting customers through voice-based communication and resolving their service-related queries. Employees will be responsible for understanding customer requirements, providing accurate information and maintaining professional communication throughout customer interactions.
Selected candidates will use internal applications and support systems to address customer concerns and deliver appropriate solutions. The position requires good listening skills, patience, customer-handling abilities and the capacity to adapt to different processes and technologies.
Applicants should have previous international voice support experience and excellent English speaking, reading and writing skills. Candidates must also be comfortable working night shifts and attending the Bengaluru office regularly.
Eligibility Criteria
Candidates must have completed a full-time graduation programme with 15 years of education and possess relevant experience in international customer support. Strong verbal and written communication skills are essential for handling customer interactions effectively.
Applicants should demonstrate professional call-handling abilities, basic computer knowledge, problem-solving skills and a customer-focused approach. The company is looking for candidates who can adapt to changing processes and work in a fast-paced support environment.
The position is entirely work from office, with night shifts and rotational weekly offs. Candidates should ensure they are comfortable with these working conditions before attending the recruitment drive.
Infosys BPM Bangalore Walk-In Details
| Walk-In Details | Information |
|---|---|
| Date | 13 October 2026 |
| Time | 10:00 AM – 1:00 PM |
| Venue | IIPM Infosys Phase 2, Gate No. 1, No. 40/P–41/P, Electronic City Phase II Industrial Area, Konappana Agrahara, Bengaluru – 560100 |
| Landmark | Sunik Industries |
Mandatory Registration and Assessment Requirements
Candidates must complete the Infosys Candidate ID registration and SHL assessment before attending the walk-in interview. Applicants without completed registration and assessment will not be considered for the next selection round.
- Candidate ID Registration: Visit the Infosys Careers Portal, register and generate your 10-digit Candidate ID starting with 100.
- SHL Assessment: Complete the online assessment using the link provided in the original recruitment announcement.
- Select Customer Service: Choose the Customer Service unit when starting the assessment.
- Assessment Topics: Basic analytical skills, English comprehension and email writing.
- AMCAT ID: After submitting the assessment, save your 15-digit AMCAT ID.
- Assessment Rules: Complete the proctored test in a quiet environment. Do not switch screens or engage in malpractice. There is no negative marking.
- Interview Documents: Carry an updated resume, valid ID proof, Infosys Candidate ID and AMCAT ID.
Important: Both the 10-digit Candidate ID and completed SHL assessment with a 15-digit AMCAT ID are mandatory. Only candidates who clear the assessment will be considered for the Operations interview round.
Eligible candidates can attend the Infosys BPM walk-in interview in Bangalore on 13 October 2026, between 10:00 AM and 1:00 PM, at the Electronic City Phase 2 campus.
For more updates on Bangalore walk-in interviews, Infosys BPM jobs, international voice process vacancies and customer support openings, visit WalkinsInBangalore.in regularly.
Leave a Comment